Terms and Conditions

Last updated on Jun  17,2021

Free air-plant: with purchase of selected items only. No coupon necessary, just select the add on option. 1-2” Tillandsia Ionantha included with purchase. 

Shipping

Free Shipping on orders of $50 or more apply to US only orders.

Processing time: The time we need to prepare an order for shipping varies. For details, see individual items.

International shipping,  customs and import taxes: Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Payment options

Secure options: Paypal, Mastercard, Visa, American Express & Apple Pay & Discover 

Returns & exchanges

We gladly accept returns.

Contact  us within: 14 days of delivery

Ship items back within: 21 days of delivery

We don't accept exchanges or cancellations, but please contact us if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrived damaged or defective, we can't accept returns for:

• Custom or personalized orders
• Jewelry
• Perishable products (like food or plants)
• Digital downloads
• Intimate items (for health/hygiene reasons)
• Conditions of return

Buyers are responsible for return shipping costs.

If the item is not returned in its original condition, the buyer is responsible for any loss in value.